Author name: CatYong

Automation

Oracle and Infobip enhance partnership to deliver global conversational experiences

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    Infobip’s new partnership addresses challenges of time, complex development, deployment, and organizational processes.  Global cloud communications platform Infobip  announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables Infobip and Oracle customers and partners to access Infobip’s omnichannel services through Oracle Integration. Customers increasingly expect omnichannel communications, but integrating and managing new channels can be time-consuming, requiring complex development, deployment, and organizational processes. Infobip’s new Omnichannel Messaging Adapter for Oracle Integration addresses this challenge by enabling all types of businesses to work with and manage omnichannel messaging channels involving Oracle and third-party solutions, including WhatsApp and RCS. The solution deploys quickly, reducing time to market.  “Our new collaboration with Infobip will help enterprises simplify connectivity and provide integration between the Infobip messaging platform and any applications using our unified integration platform as a service, Oracle Integration – Deepak Arora In addition, Infobip has provided a prebuilt use case – or Accelerator – for Oracle’s contact center solution, Oracle B2C Service. This Accelerator is a flexible solution that allows consumers to connect with a company’s support team via SMS and WhatsApp, delivering a streamlined two-way communication experience. Both the Omnichannel Messaging Adapter and Accelerator offer low or no-code solutions, benefiting Oracle’s customers and partners. Oracle Integration provides secure, highly scalable connectivity regardless of the applications an organization is connecting with or where the applications reside. “Our new collaboration with Infobip will help enterprises simplify connectivity and provide integration between the Infobip messaging platform and any applications using our unified integration platform as a service, Oracle Integration,” said Deepak Arora, Vice President, Product Management, Oracle. “This partnership builds on our vision of fueling AI innovation for more businesses by integrating any apps, data, and services anywhere.”  “The Omnichannel Messaging Adapter for Oracle Integration enables Infobip and Oracle customers to tailor our omnichannel solutions to their specific needs using the same platform with just a few clicks,” said Veselin Vuković, Chief Alliances Officer, Infobip, “The solution is flexible and works for a broad range of sectors and industries.”  About Infobip  Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.  About Oracle’s Partner Program Oracle’s partner program helps Oracle and its partners drive joint customer success and business momentum. The newly enhanced program provides partners with choice and flexibility, offering several program pathways and a robust range of foundational benefits spanning training and enablement, go-to-market collaboration, technical accelerators, and success support. To learn more, visit https://www.oracle.com/partner/.

Automation, Events

Dubai’s global ambitions drives synergy with Singapore’s innovation ecosystem

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Dubai presence at the Inaugural edition of GITEX Asia x AI Everything Singapore shines spotlight on increased collaboration between the two cities. Dubai and Singapore’s thriving tech and innovation ecosystem took centre stage at the inaugural edition of GITEX Asia x AI Everything Singapore, spotlighting the deepening synergy between two of the world’s most dynamic gateway markets for technology-driven growth.  At the event, a coalition of leading innovation enablers- Dubai Internet City, in5, Ignyte, DMCC, Oraseya Capital, Emirates, Dubai Integrated Economic Zones Authority, the Dubai Chamber of Digital Economy and the Dubai Department of Economy and Tourism (DET), came together to showcase the city’s platforms designed to empower tech companies — from early-stage startups to high-growth scale-ups — to scale regionally and globally.  The delegation’s presence at GITEX Asia reflects the rising trend of cross-market collaboration between Dubai and Singapore. According to the latest FT FDI Markets data, Singapore ranked among the top 10 sources of inbound foreign direct investment (FDI) projects into Dubai’s economy in 2024, highlighting a growing appetite among Singaporean companies to tap into Dubai’s strategic position linking Asia, Africa, and Europe. Notably, 22% of FDI project announcements from Singapore were in the Software and IT Services sector followed closely by Food & Beverage (19.5%), Financial Services (14.6%). At GITEX Asia x AI Everything Singapore, Singapore-based QuikBot Technologies, a pioneer in autonomous final-mile logistics, announced a strategic partnership with the Dubai Integrated Economic Zones Authority (DIEZ) to deploy its cutting-edge Autonomous Final-Mile Delivery Platform-as-a Service (AFMD PaaS) at Dubai Silicon Oasis. The agreement signed during the event, marks QuikBot’s entry into the Middle East market and reinforces Singapore’s growing position as a global exporter of smart urban technology.  Bridging Two Gateways to Global Growth Both Dubai and Singapore have built their global reputations as launchpads for international expansion. Discussions throughout GITEX Asia reaffirmed how companies based in Singapore can leverage Dubai’s platforms to seamlessly access fast-growing markets across the Middle East, Africa, and South Asia (MEASA). Conversely, businesses and startups from the UAE and wider region continue to consider Singapore as a hub to expand into Southeast Asia’s flourishing digital economy. In 2023, the Dubai International Chamber launched their international representative office in Singapore with the aim of solidifying new cross border opportunities for business and investment. Opportunities for Tech Talent and Industry Collaboration Beyond company expansion, the Dubai Stand also spotlighted opportunities for tech talent mobility. Emirates, the world’s largest international airline, was present to showcase career opportunities for tech professionals within the aviation giant’s expanding innovation and digital teams — offering Singapore’s skilled workforce new avenues to work with one of the region’s most iconic brands. Mohamed Sharaf, Chief Operating Officer (COO, Investment Attraction of the Dubai Economic Development Corporation (DEDC), the economic development arm of the Dubai Department of Economy and Tourism (DET), said: “Dubai and Singapore have long been connected as strategic hubs for the movement and exchange of goods and services. Now, as we continue to work towards achieving the ambitions set out by the D33 agenda, we build on those foundations to forge even closer ties as leading innovation-first economies. GITEX Asia was an opportunity to showcase how our complementary ecosystems enable tech companies, investors and skilled professionals to expand their global ambitions by leveraging both Dubai and Singapore as launchpads for growth.” With vibrant innovation ecosystems, business-friendly environments, and strategic geographic positioning, Dubai and Singapore are poised to deepen ties and create a more connected future for global tech entrepreneurship. About the Dubai Department of Economy and Tourism (DET) With the ultimate vision of making Dubai the world’s leading commercial centre, investment hub and tourism destination, the Dubai Department of Economy and Tourism (DET) is mandated to support the Government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the Dubai Economic Agenda, D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade. Under this remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become the world’s best city to visit, live and work in by promoting its diverse destination proposition, unique lifestyle and outstanding quality of life, overall. DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. DET’s portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Registration and Licensing Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT). (Adapted from press release)

Events

Digital trust and beating the fraudemic: Sumsub debuts WTF Summit in Singapore

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Digital trust and beating the fraudemic: Sumsub debuts WTF Summit in Singapore An inaugural event that brings together global experts to spearhead efforts in building a digital trust future. Sumsub, a global full-cycle verification platform, announced the launch of its inaugural flagship event—What The Fraud Summit (WTF Summit), the first visionary summit to beat the global fraudemic. The first edition of the event is set to take place at Andaz Singapore from November 19 to 20, 2025. With an assembly of over 500 experts and industry leaders from fraud prevention, compliance, financial crime, regulation, and product innovation, the WTF Summit aims to bridge the gaps between fraud prevention, AI-driven security, regulatory shifts, and digital resilience to formulate actionable anti-fraud strategies to drive the future of digital trust. With the democratization of fraud and the continuously evolving fraud tactics, Asia-Pacific (APAC) has witnessed a 121% year-on-year increase in identity fraud in 2024, revealed by Sumsub’s 2024 Identity Fraud Report. Another alarming trend observed globally is that nearly half of companies and end users worldwide reported being victims of identity fraud at least once last year, and businesses suffer a loss of approximately $300,000 per fraud event. “With the rapidly growing fraud risks across the globe, we recognized a critical need for a dedicated platform for industry leaders, regulators and fraud experts to have bold conversations and exchange actionable insights to beat the global fraudemic,” said Andrew Sever, Co-founder and CEO of Sumsub. “By launching the WTF Summit in APAC, we aim to fill the gap in discussions surrounding the multifaceted nature of fraud prevention in the region. Our goal is to collaborate with top minds to craft holistic strategies to create a safer digital future for everyone.” Top Industry Voices to Shape the Future of Fraud Prevention   The WTF Summit presents a diverse lineup of speakers, including renowned experts and thought leaders from the space of fintech, crypto, tech, and compliance to connect the dots between fraud prevention, AI security, regulation, and resilience.   Among all, some of the highlighted speakers at WTF Summit include (arranged in no particular order): Frans Wiwanto, Managing Director, APAC, Flywire David Song, Head of Digital Business Unit, Green Link Digital Bank Joseph Gan, CEO, V-Key Anson Zeall, Founder, Azentiq Nexus Desmond Yong, Founder, Meta Alpha, and Legal & Compliance Director Eelee Lua, Co-founder & COO, Defy Steve Craig, Founder & CEO, PEAK IDV Annette Lu, Head of Compliance, APAC, Hex Trust In-depth Agenda Addressing Modern Fraud Challenges The WTF Summit is designed to deep dive into modern fraud challenges through a mix of keynote sessions, panel discussions, hands-on workshops and networking opportunities. At the Main Summit (November 20), attendees can look forward to sessions that provide practical takeaways focused on four key topics: AI Fraud, Digital Identity, Compliance, and Crypto. In addition, Sumsub will offer expert-led workshops with certifications on the day before the Main Summit (November 19). The workshops will be in three specialized modules, which are related to modern scams and deepfakes, smart and compliant onboarding, as well as AML investigations and case management respectively. The workshop series is proven to equip participants with hands-on experience and practical training, as Sumsub has already successfully conducted similar workshops for INTERPOL and other organizations. About Sumsub Sumsub is a full-cycle verification and ongoing monitoring platform that secures the whole user journey. With Sumsub’s customizable KYC, KYB, Transaction Monitoring, Fraud Prevention and Travel Rule solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs, and protect your business. Sumsub has over 4,000 clients across the fintech, crypto, transportation, trading, edtech, e-commerce and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Bybit, Vodafone, Kaizen Gaming, and TransferGo.

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